Each and every piece is handled and packaged with care.
Works on paper will ship flat, inside a rigid envelope to ensure undamaged delivery. Canvas will be stoutly wrapped, providing maximum protection during transit.
In-stock items will be shipped within 3-5 days of confirmed payment (unless specified for holidays or vacations)
DOMESTIC orders will be shipped via USPS or UPS; 3-5 or 6-10 days depending on size, with tracking information.
INTERNATIONAL orders will ship USPS or UPS; 6-10 or 7-15 days, with tracking information. The amount at checkout is an estimate. You may owe an additional amount before the order can be fulfilled, in which case you will receive an email with an invoice to cover any additional fees.
If you have any questions at all please contact me BEFORE purchasing, I will be more than happy to clarify any gray areas!
I choose the carrier that provides the best price for you! HOWEVER-- If you need rush delivery please let me know, so I can adjust accordingly.
REFUNDS & RETURNS
My number one priority is that you are 100% satisfied with your purchase. I do my very best to display my pieces accurately and honestly.
I ask that you PLEASE read all descriptions, details, and measurements carefully as I do not accept returns or refunds when information is clearly stated.
However If your order arrives damaged please contact me immediately so I can rectify the situation. Transit is not a predictable thing, however I do take the best steps I can to protect your purchase.
*Commissioned pieces can NOT be exchanged or refunded, as the process is done in stages, each with approval and with as much transparency that I can offer!